Terms of service

These Terms and Conditions govern access to and use of the website https://carmason.com/ (the Website). The Website is operated by Carmason, located at 37 Mulcair Rd, Raheen, Limerick, V94 X6KV, Ireland. By using this Website or purchasing products here, you agree to be bound by these Terms. These Terms apply to all products and services made available through the Website.

Company name: Carmason
Address: 213 Moorefield Park, Moorfield, Newbridge, Co. Kildare, W12 NA43, Ireland
Email: info@carmason.com

Find fresh inspiration and see what we are styling next on Instagram at @carmasonfashion.

No registration is required to browse. To complete a purchase or use certain Website features, users must create an account and accept these Terms. Carmason offers fashion items through the Website. These Terms describe the relationship between Carmason and its customers. Those not in agreement with these Terms must discontinue use.

This Website is operated by Carmason. The terms we, us, and our refer to Carmason. Future features or tools added to the Website are automatically covered by these Terms once published. The current version of the Terms is always listed on this page. Carmason may revise the Terms at any time, and any updates take effect immediately upon posting.

Our online store is powered by Shopify Inc., which provides the technical platform for e-commerce operations.

SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you have reached the age of legal majority in your jurisdiction or have valid parental or guardian consent for dependent minors. Any unlawful or unauthorized use of the Website is prohibited. Introducing harmful code or any conduct aimed at disrupting the Website is forbidden. Breaches may result in immediate suspension or termination of access.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to any user at our discretion. You acknowledge that content may be transferred across networks for technical requirements; however, payment data is encrypted during transmission. Users may not reproduce or exploit any Website content, products, or contact information without prior written permission. Section headings exist only for convenience and do not modify interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS
We do not guarantee that Website information is accurate, complete, or current. Content is provided for general reference and should not be relied upon as tailored advice. Information may be updated, changed, or removed without notice. It is the user’s responsibility to review the Website for updates.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices may change without notice. We reserve the right to modify or discontinue products or services at our discretion. We are not liable for such modifications or discontinuations.

SECTION 5 – PRODUCT INFORMATION
Products may be available exclusively online and may have limited quantities. Our Return and Refund Policy governs returns. Product colors and visual details depend on device display settings. We may limit product availability to specific geographic regions or groups. Product descriptions or pricing may change at any time. We do not warrant that products will meet expectations or that issues will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We may refuse or cancel orders, including limits placed on orders per customer, household, or account. Customers impacted by changes will be notified using the contact details they provide. Users agree to provide complete, accurate billing and account details. See Refund and Return Policy in Section 20 for more details. Accepted payment methods include American Express, Apple Pay, Google Pay, Mastercard, PayPal, and Visa.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
The Website may provide access to third-party tools or services without oversight. These tools are offered as is and used at your discretion. Users should review third-party terms before using these services. Additional features introduced in the future will also fall under these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Website may reference third-party content or platforms. We do not assume responsibility for such external content or activities. Users should review applicable terms and privacy policies of third-party websites. Any complaints about third-party products or services should be directed to the appropriate provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
Users who submit content grant Carmason the right to copy, modify, publish, and distribute it in any media. We have no obligation to respond, compensate, or maintain confidentiality for these submissions. We may remove any content deemed offensive, unlawful, threatening, defamatory, or otherwise inappropriate. Users confirm that contributions do not infringe on others’ rights, contain malware, or include misleading information. Carmason is not responsible for third-party or user-submitted content.

SECTION 10 – PERSONAL INFORMATION
Personal information submitted through the Website is processed according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
There may be material containing typographical errors, inaccuracies, or omissions, including product descriptions, availability, promotional offers, or delivery schedules. We reserve the right to correct such information and cancel orders when necessary. We are not required to update or clarify service information unless legally required. A posted update date does not confirm that all content is current.

SECTION 12 – UNACCEPTABLE USES
Users are strictly prohibited from:
(a) violating laws or regulations
(b) encouraging illegal conduct
(c) breaching intellectual property rights
(d) uploading harmful code
(e) distributing misleading information
(f) harvesting personal information
(g) sending spam or phishing messages
(h) using the Website for offensive or unethical purposes
(i) attempting to bypass Website security
We reserve the right to suspend service to any violators.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free service. We do not warrant that results obtained will be accurate or reliable. We may suspend or discontinue the Website at any time without notice. Use of the Website and its services is at your own risk. All products and services are provided as available, without express or implied warranties, including but not limited to merchantability or fitness for a particular purpose. Carmason and its affiliates will not be liable for direct, indirect, incidental, punitive, or consequential damages, including loss of profit or data.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Carmason, its affiliates, employees, managers, and partners from third-party claims resulting from your breach of these Terms, violation of laws, or infringement of others’ rights.

SECTION 15 – SEVERABILITY
If any part of these Terms is found unenforceable, the remaining provisions remain in effect. Any invalid provision should be enforced to the maximum extent permitted by law.

SECTION 16 – TERMINATION
Obligations incurred before termination survive the termination of this Agreement. You may stop using the Website at any time. Carmason may terminate this Agreement immediately and without notice for violations of these Terms.

SECTION 17 – COMPLETE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms, along with referenced policies, form the complete agreement between users and Carmason, superseding prior agreements. Ambiguities shall not be interpreted against the drafter.

SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE
The current version of the Terms is available on this page. Continued use of the Website after changes signals acceptance of the updated Terms.

SECTION 20 – RETURNS AND REFUNDS

Shopping for fashion should feel inspiring and secure. At Carmason, we want you to enjoy every piece you choose. If something is not quite right, we are here to help.

Customers have 60 days from the date of delivery to request a return. To qualify, items must be unused and in original condition with all packaging included. There are no restocking fees.

To start a return, please email info@carmason.com and include your order number. Our team will guide you through the next steps. Return shipping costs are the customer’s responsibility. We recommend using a trackable service to ensure the parcel arrives safely.

Exchanges are available when the requested replacement item is in stock. If an exchange cannot be fulfilled, a refund will be issued instead.

Once we receive and inspect the returned items, refunds are processed within 7 business days. Your bank or payment provider may require additional time to complete the transfer.

We are committed to making every return experience smooth and fair. If you have questions or would like help with any part of the process, contact info@carmason.com at any time.

SECTION 21 – CONTACT INFORMATION

Company name: Carmason
Address: 213 Moorefield Park, Moorfield, Newbridge, Co. Kildare, W12 NA43, Ireland
Email: info@carmason.com

Find fresh inspiration and see what we are styling next on Instagram at @carmasonfashion.

We appreciate your trust in Carmason, and we look forward to being part of your personal style journey.